Working with the Office of the Ombudsman

This case study provides an overview of the relationship between the Canterbury Earthquake Recovery Authority and the Office of the Ombudsman. It includes how CERA officials engaged with the Office to better resolve investigations and prevent complaints where possible under New Zealand’s Official Information Act 1982 (OIA). It also includes identified lessons.

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Establishing official processes

This case study sets out how the Canterbury Earthquake Recovery Authority e...

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Building central government expertise

The Canterbury Earthquake Recovery Authority set up its head office outside...

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Legal work during disaster recovery

CERA’s Legal team worked on a variety of matters that went far beyond gov...

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Coordinating other recovery work

CERA’s ‘support programmes’ function monitored, supported and coordin...

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Records associated with this Resource

Canterbury Earthquake Recovery: Proposed Governance Arrangements (Paper 1)

This paper recommends the creation of a new, single authority to provide le...

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Canterbury Earthquake Recovery: Proposed Powers (Paper 2)

This paper recommends that certain powers are vested in the Minister for Ca...

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Canterbury Earthquake Recovery Act 2011

The purpose of the Canterbury Earthquake Recovery Act 2011 was to provide a...

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Call for Ideas to Remember

In July 2014, CERA led a community engagement process to inform the design...

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